Terms and Conditions

Description of services:

We provide users with access to high end Bollywood and designer replica clothing that can be purchased at the price mentioned on the site.

Outfit Care:

We suggest dry clean only as the outfit has cutomized color of fabric and, embellishments. Steam ironing is the most recommended ironing for such outfit.

Order processing time:

Shipping duration is exclusive of stitching time for customized outfits. Normally, we take 2-3 weeks to ship from the day we receive your final measurement.

For a special or preferred delivery date, it must be mentioned in your email while placing the orders. If the order does not contain any delivery date then it will be delivered at the first opportunity as early as possible. However, any dates for delivery are approximate only and the company is not liable for any delay in delivering your order.

If you need additional buttons, special design, embroidery, extra liner, liner in bottom (salwar), color alteration, etc. additional charges are applicable.

Shipping policy:

We assure secured packaging to your door step through shipping agencies in delivery; however customer is solely responsible for package’s security after the delivery. For an example, if the package is left at apartment building’s security area or at reception because of prohibition of delivery person to enter the premises or because the customer’s unavailability to receive the package. We are not responsible for any delay, if the shipment is delayed by the shipping agency due to their internal faults or due to unavailability of recipient when shipping agency try to deliver the package.

International shipping takes around 5-6 business days, but shipping time depends on many factors and we cannot guarantee the same. However, you will receive item within specified duration.

Payment policy:

Payment for Customized and Bollywood items must be made in advance through our online payment processing.

If you do not receive confirmation or invoice emails (mainly due to spam filters etc), please feel free to contact us for the same.

Bollywood replica outfits disclaimer:

Pictures shown are for reference purpose only. Please note that while you purchase Bollywood styled outfits, you are getting a replica(a copy) of the outfit  you see in the picture, and that is not the actual one that star/celebrity is wearing. It is our closest attempt to make the outfit look alike celebrity styled designer outfit. It might vary in work/fabric or color combination, though we try out best to give a similar look considering the budget of the sale price.We aim to provide you with 100% copy of outfits in the picture. We try our best to match all outfits based on the pictures shown.

Every attempt is made to bring you top quality products but considering the nature of the items (fancy and decorative), warranty of the product is not available unless specified.

Color and description disclaimer:

A customer must fix an order keeping in mind some minor variation in color, as seen on a computer screen against the actual color of the outfit received. It is sometimes little tough for us to replicate the same color as seen on a computer screen. Although extra attention is given to reproduce the colors accurately, still there may be minor variations in color of an actual product due to the nature of fabric dyes.

A variation in shade is considered as a normal practice as these garments have a tendency to reflect different shades of color under different lights. We try best to describe the item as it is. However, due to digital image capture effects, there is a possibility that colors and texture may look different.

We try our best to provide the same materials in the outfit. But materials like neon colored fabrics, sequin cloth, borders and prints may differ as per the availability.

The customers who prefer items with beaded embroidery and sequins must be aware of the fact that these shiny embellishments have a tendency to come off and fade away with time.  Even with the best of handling and care, this problem cannot be avoided altogether. Hence we suggest you to consider this while placing your order.

Custom charges:

Please note that if there are any customs or duties applicable for the ordered items, it would be billed separately to the customer by the courier company at the time of delivery. The duties and taxes are not a part of the customer’s payment made to us.

Refund and return policy:

Since the outfits are of customized as per your measurements, no refund is available. Returns and refunds are availed for ready to ship and catalog dresses.

Items cannot be returned with the fact that they do not exactly look like a picture or the material used looks different than what you see in the picture. The pictures are digital and taken using high standard photography techniques such that the actual product may differ in some cases than what you see in the picture

Credit Card Details:

You agree, understand and confirm that the credit card details provided by you for availing of services on the Site will be correct and accurate and you shall not use the credit card which is not lawfully owned by you, i.e. in a credit card transaction, you must use your own credit card. You further agree and undertake to provide the correct and valid credit card details to us. Further the said information will not be utilized and shared by us with any of the third parties unless required for fraud verifications or by law, regulation or court order. We will not be liable for any credit card fraud. The liability for use of a card fraudulently will be on you and the onus to ‘prove otherwise’ shall be exclusively on you.

Privacy policy:

Customer information taken is for order purpose only. We do not share or sell that information.

Please feel free to ask any questions before placing the order.

Email: sales@shamacollection.com

Contact : +1 (773) 654-2324 (EST 8:00 AM – 11:00 AM)

Whats App : +91 99748 55059